Privacy Policy

Effective Date: September 9, 2026 
 
The Sparrow Cuisine Portal is owned and operated by Sparrow Cuisine, a brand of Jeffrey A. Miller Hospitality Group. The Portal is provided to authorized clients and users to place, coordinate, manage, and communicate regarding aviation catering orders.
 
This Privacy Policy explains how we collect, use, store, and protect information when you use the Portal.

Information We Collect

When you use the Portal, we may collect information such as:
 
Name and contact information;
 
Email address and account information;
 
Flight, aircraft, catering, delivery, and order information;
 
Billing or business-related information; and
 
Other information you voluntarily provide through the Portal.

How We Use Information

We use collected information to operate and support the Portal and to provide Sparrow Cuisine's catering services. This may include processing orders, communicating with clients, coordinating deliveries, providing customer support, maintaining accounts, improving the Portal, and protecting the security of our systems.
 
We may also use information as necessary to comply with applicable laws or protect our rights, users, and business.

Data Storage and Security

Portal data is stored within systems and servers maintained by or for Sparrow Cuisine. We take reasonable administrative, technical, and physical measures to protect information from unauthorized access, loss, misuse, or disclosure.
 
However, no electronic system can be guaranteed to be completely secure.

Account Credentials

Each user is responsible for protecting the confidentiality of their account credentials, including their username and password.
 
Sparrow Cuisine does not have access to view your password or other private account credentials. Our support personnel may assist with account access, password resets, or necessary account changes through appropriate administrative procedures, but we will not request or require you to provide your password.
 
You should never share your account credentials with another person.

Cookies and Similar Technologies

The Portal may use cookies and similar technologies to support essential functionality, maintain sessions, remember preferences, improve performance, and help us understand how the Portal is used.
 
Cookies are small data files stored on your device when you access a website or application. You may be able to control or disable cookies through your browser or device settings; however, doing so may affect certain Portal functionality.

Sharing of Information

We do not sell your personal information.
 
We may share information when reasonably necessary to operate the Portal, provide catering services, process transactions, provide technical or operational support, comply with legal requirements, or protect Sparrow Cuisine, Jeffrey A. Miller Hospitality Group, our users, or others.

Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Responsibility

You are responsible for ensuring that information you provide through the Portal is accurate and for maintaining the security of your account.
 
If you believe your account or personal information has been compromised, please contact Sparrow Cuisine promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted through the Portal or otherwise communicated as appropriate. Your continued use of the Portal after an updated policy becomes effective constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:
 
Sparrow Cuisine
A brand of Jeffrey A. Miller Hospitality Group
20 S Union Avenue #6, Lansdowne, PA 19050
Hello@sparrowcuisine.com
+1 (267) 223-5910
 
Last Updated: September 9, 2026